Privacy policy

Last Updated: May 20, 2026

This Privacy Policy explains how Roam collects, uses, and discloses your personal information when you visit, use, or shop on our website. Our store is powered by Shopify, which provides the platform that enables us to offer you our products and services.

1. Personal Information We Collect
We collect data that identifies or can be reasonably linked to you, including:

  • Contact Details: Name, billing/shipping address, phone number, and email.

  • Financial Information: Payment card details, transaction history, and payment confirmation.

  • Account Information: Username, password, and account preferences.

  • Transaction Information: Items viewed, added to cart/wishlist, and purchase/return history.

  • Device & Usage Data: IP address, browser type, network connection, and information regarding your interaction with our Services.

2. How We Use Your Information
We use your personal information to:

  • Provide Services: Fulfill orders, process payments, and manage your account.

  • Marketing: Send promotional communications and display relevant online advertisements.

  • Security: Prevent fraud, authenticate accounts, and ensure the security of our services.

  • Legal Compliance: Respond to legal requests, court orders, or enforce our Terms of Service.

3. Disclosure of Information
We may share your information with:

  • Service Providers: Shopify and other third-party partners (e.g., shipping, IT management, data analytics).

  • Business Partners: For marketing services and targeted advertising.

  • Legal Obligations: To comply with applicable laws or protect our legal rights.

4. Your Privacy Rights
Depending on your residency, you may have the right to:

  • Access/Know: Request a copy of the personal information we hold about you.

  • Delete: Request the erasure of your personal information.

  • Correct: Update or rectify inaccurate information.

  • Opt-Out: Stop the "sale" or "sharing" of your data for targeted advertising purposes.

5. International Transfers
Your data may be transferred to and processed in countries outside your residence. When transferring data from the UK or EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information.

6. Contact Us
For any questions regarding our privacy practices or to exercise your rights, please contact us: